Legal
Privacy Policy
How we collect, use and protect your personal data. Last updated January 2026.
1. Who we are
Embrace (“we”, “us”) operates Reformer, Mat, Barre and Infrared studios in Manchester and Stockport and this website. Each studio is run by its own registered company, and each is the data controller for the personal data relating to that studio:
- Embrace Studio Limited — registered in England & Wales, company no. 15766216. Registered office: Unit 8 & 9, Empress Business Centre, Manchester, M16 9EA (Manchester studio).
- Embrace Studio (Stockport) Limited — registered in England & Wales, company no. 16767196. Registered office: 18A Great Underbank, Stockport, SK1 1LW, England (Stockport studio).
Contact us about privacy at info@embracestudio.co.uk.
2. What data we collect
- Contact details you submit (name, email, phone) via forms or newsletter signup.
- Booking and purchase information handled by our booking provider.
- Correspondence you send us (email, contact form).
- Technical data such as IP address, browser type, device and pages viewed — only when the relevant cookie category has been accepted.
3. How we use it and our lawful basis
- Contract — to deliver classes, memberships and bookings you have purchased.
- Legitimate interests — to reply to enquiries and to keep the site secure.
- Consent — for marketing emails, analytics and advertising cookies. You can withdraw consent at any time.
- Legal obligation — accounting, tax and health & safety records.
4. Cookies and tracking
We use a strictly limited set of essential cookies to run the site and, only with your consent, analytics and marketing cookies. Full detail (names, purpose, duration) is in our Cookie Policy. You can change your choices at any time from the Cookie Settings link in the footer.
5. Sharing
We share data only with processors who help us run the business — for example our booking platform, email provider, payment processor and, where you have consented, Google (Analytics, Ads) and Meta (Pixel). Each is bound by a data-processing agreement.
6. International transfers
Some of our processors are based outside the UK/EEA. Where that happens transfers are protected by UK IDTA / EU Standard Contractual Clauses or an adequacy decision.
7. Retention
- Booking & purchase records: up to 7 years (accounting law).
- Marketing contacts: until you unsubscribe, then removed within 30 days.
- Enquiry emails: up to 24 months.
- Analytics data: retained for the period configured in GA4 (14 months by default).
8. Your rights
You have the right to access, correct, delete, restrict or port your data, to object to processing and to withdraw consent. To exercise any of these, email info@embracestudio.co.uk. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
9. Security
We use HTTPS, access controls and reputable processors. No system is perfectly secure — please use a strong, unique password for your account.
10. Changes
We may update this policy from time to time. The “last updated” date above will always reflect the current version.
